Managing a restaurant orders might be a little bit tedious when it’s time to billing various orders on different tables as one single order. The release 2.3.1 of Gastro let you merge orders, and on this tutorial you’ll learn how to use it.
Why merging orders is useful ?
Let assume you have a customer who comes with his family, however they can’t use one table specially if your tables doesn’t have enough places. You’ll then split the family and place them on different tables. On Gastro, each table has a unique order handled differently, and it might be inappropriate to charge the customer more that once for these orders, so it’s required to merge all orders in order to have one single order. that’s where merging orders is useful.
How use the merging order feature ?
This feature is only available on the POS screen, so it can be used by waiter as well by administrators. When you have access to the POS, you can see on top the button “Merge Order”.
By clicking on that button, a new window will be displayed where you’ll be able to see available unpaid orders. Only unpaid orders can be merged.
From here you can search order using the order code and select all orders you would like to merge. Once done, you can select the order type used for the new order as following.
For dine in orders, you’ll have to select the table and the seat used. You can only select available seats.
The next step is to select the customer.
After having merged orders, you’ll see the order type selected.
All what you have to do now, is to confirm the merge and wait for the process to be complete. And that’s all.
Proceeding to checkout from the merging orders window
You don’t have to close this windows if you would like to proceed to checkout. This windows let you print invoice as well.
That’s all for this tutorial. Let us know if you’re facing some problem or if you need customization.