For a business, developing a good marketing plan is essential. Thus, the use of coupons during promotions is a good way for any company to increase its customers base and consequently its turnover. NexoPOS offers you the possibility to create discount coupons. So it’s handy to understand how it works, and that’s what we’ll cover today.

How to use a coupon on the POS (Point Of Sale)

First of all, we have to create a discount coupon on NexoPOS. And depending on your marketing strategy, there are several varieties of discount coupons :

  • Fixed amount coupons with or without restrictions of products or products categories . For this type of coupon, you set a par value. Generally this coupon applies to all products during major destokings. But you can restrict its use to a few products or a particular product category.
  • Discount coupons with or without restrictions on products or product categories. Here, a reduction percentage is generally applied to a few products or categories of target products on promotion. But you can apply it to all products.

Once the coupon has been created, you can use it on the “POS” page. Depending on the options of your coupon, you can make a single payment or a multiple payment.

Single payment

This method of payment of invoices implies that the customer has a discount voucher that covers the total amount of his items. As an illustration, make the payment of an order whose total amount corresponds to a coupon of $ 100. (Fixed amount coupon with no product restrictions, previously created and named “111”). Then on the POS menu, once the order is ready, click on the “Pay” button.

Then enter the name of the coupon handed to the customer on the search field and click on the “Load a coupon” button. In our case it’s the coupon “111”.

Once loaded, the coupon appears with all its details, you can either use it (1) or cancel it (2) and choose another one.

If you choose to use it, then check the cart detail and the payment list. If everything is in order, validate by clicking on the button “Proceed to checkout” (1). if not, you can cancel the payment by coupon (2) or return to the POS page (3).

Therefore, you can check straightly your operation on the sale receipt.

Multiple payment

As the name suggests, this is a mix of payment methods. We will illustrate it by combining a cash payment and a discount coupon with and restriction of the product. The “coupon A211” is the good you will use in this example. It has a 5% discount on the “Moley zip leggings” item. Of course, it’s the item of the customer’s order. Let’s go straight to the order payment step.

Add the payment by coupon : Enter the coupon’s name “Coupon a211” and use it.

It’s recommended that you make the payment by coupon first in order to indicate to the customer the amount remaining to be paid : $ -17.09 in our case.

Add the cash payment : Enter the amount received from the customer on the field “Payment amount” and click to “Add” button.

According to the card details, you can remove the payment or proceed. Note that editing a coupon payment can’t be edited, but only removed.

All these details will be reflected on the receipt.

Troubleshooting

An error message appears, prompting the user to check the fields when :

  • The details of a customer’s cart of items with a coupon partially or not respect all the conditions of use of the coupon.
  • You want to add an additional payment coupon while the amount paid by the customer is greater than the total amount of the bill of the cart.

Wrapping up

Using a coupon is an essential part of a company’s marketing strategy. You can make a single payment by coupon or combine different payment methods depending on the type of coupons (fixed amount or discount percentage). Then you can check it on the detailed report, the sale menu and the coupon’s list. If you have any issue during the process, please let us know at [email protected], or by commenting the tutorial.